Privacy Policy
Effective Date: 15th July 2025
At Adonais, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with us.
Who We Are
Here are our details:
- Our Website address is www.adonaionline.co.uk
- Our company name is Adonais
- Our registered address is Office 8300, 321-323 High Road, Chadwell Heath, Essex RM6 6AX.
- Our trading address is Office 8300, 321-323 High Road, Chadwell Heath, Essex RM6 6AX.
- Our Data Protection Officer is Adonais, and they can be contacted info@adonaionline.co.uk
We respect your right to privacy and will only process personal information about you or provided by you in accordance with the Data Protection Legislation which for the purposes of this Privacy Policy shall mean: (i) the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR), (ii) the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the UK GDPR or the Data Protection Act 2018 and other applicable privacy laws.
1. Information We Collect
We collect the following types of information:
Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, shipping/billing address, and payment details.
Order Information: We collect information related to the products you purchase, as well as transaction details.
Technical Information: We automatically collect data, such as your IP address, browser type, time zone, and browsing behaviour, through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your purchase or inquiries
Send updates, offers, or newsletters (only if you opt in)
Improve our website and customer experience
Prevent fraud or unauthorised use
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Trusted service providers (like Shopify, Square, or delivery couriers) to help us operate our business and deliver your products.
Legal authorities, when required by law or to protect our rights.
All third parties are required to keep your information secure and use it only for the agreed-upon purpose.
4. Cookies & Analytics
Our site uses cookies to enhance your browsing experience and collect analytics data (e.g., via Google Analytics). You can disable cookies in your browser settings if you prefer.
5. Data Security
We take reasonable precautions to protect your personal information. All transactions are encrypted, and our platform partners (e.g., Shopify, Square) use secure servers and payment gateways.
6. Your Rights
Depending on your location (e.g., UK GDPR, EU GDPR), you may have the right to:
Access the personal data we hold about you
Request correction or deletion
Withdraw your consent to marketing communications
Lodge a complaint with a data protection authority
To exercise these rights, please contact us.
7. Email Marketing
We only send promotional emails if you opt in. You can unsubscribe at any time by using the link in the email or by contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The revised version will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us here.
10. Terms and Conditions
Please also visit our Terms and Conditions section, establishing the use, disclaimers, and limitations of liability governing the use of our Website.
11. Your Agreement
By using our Website and by way of acknowledgement, you agree to our Privacy Policy.
12. Cookies
All Cookies used by and on our website are used in accordance with current UK Cookie Law.
We use cookies to distinguish users and improve our Website. Please look at our Cookie Policy for more cookie information.
13. Third Party Links
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our Website. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.