Shipping policy

At Adonais, we aim to process and deliver your orders quickly and efficiently. Please review our shipping policy below.

Shipping Destinations

We currently ship to addresses within the United Kingdom only.
We do not ship internationally at this time.

Processing Times

• Orders are processed within 1–2 business days (excluding weekends and public holidays).
• You will receive an email confirmation once your order has been dispatched.

Shipping Methods & Rates

We offer the following delivery options for UK orders:

• Standard Delivery – £3.95 (2–5 business days after dispatch)
• Express Delivery – £6.95 (1–2 business days after dispatch)

✅ Free Standard Delivery on all orders over £50.

Order Tracking

When available, tracking information will be emailed to you after dispatch so you can monitor your delivery status.

Delays

While we strive to meet delivery estimates, we are not liable for delays caused by the courier, weather, strikes, or other events beyond our control.

Incorrect Addresses

Please ensure your shipping address is correct when placing an order. Orders shipped to an incorrect address due to customer error may not be refunded.

Damaged or Lost Parcels

If your order arrives damaged, or if it has not arrived within the expected timeframe, please contact us at info@adonaionline.co.uk so we can assist you.

Contact Us

For any questions regarding shipping, please email us at:
info@adonaionline.co.uk